Cancellation and Refund Policy

No Refunds
All purchases at our eCommerce agency, including services, themes, and extensions, are final. We do not offer refunds once a purchase is made. It’s important that you read and understand this policy before you buy.

Why No Refunds?
Our products involve significant time and resources in development, customization, and provision. Once a product is purchased and delivered, it’s considered used, and we cannot offer a refund for it.

Exceptional Circumstances
We understand that sometimes, exceptional circumstances may occur. If you believe your situation is exceptional and warrants a refund, please get in touch with our support team with detailed information. We reserve the right to evaluate each case individually, but please be aware that refunds are not guaranteed.

Cancellations
Since all sales are final and cannot be refunded, we do not accept cancellations once an order is placed. Please ensure you are certain about your purchase before completing the transaction.

Customer Support
If you have any questions about our Cancellation and Refund Policy or need further clarification, please contact our customer support. We’re here to help you make informed decisions about your purchases.

Policy Updates
This policy is subject to change at our discretion. We encourage customers to review it regularly to stay informed about our refund practices.