Our Shopify Website Maintenance Services
Shopify Third-party Apps Integration
We connect your Shopify store with essential business tools including advanced payment processors, inventory management systems, email marketing platforms, and analytics tools. Our integration expertise complements our complete Shopify Store Development solutions for businesses ready to scale.
Shopify Theme Updates & Customization
Our Shopify theme update service is an ideal solution when you want to elevate your store’s appearance with theme customization. Our experienced maintenance team can seamlessly integrate custom updates to your chosen theme, giving your online store a fresh appearance that resonates with your brand identity.
Shopify Performance Tuning
We optimize images, streamline code, implement advanced caching strategies, and eliminate performance bottlenecks that cost you sales. Take your store speed to the next level with our specialized Shopify Speed Optimization Service for enterprise-grade performance improvements.
Custom App Development & Updates
Unlock unique functionality with bespoke solutions tailored to your business needs. Our Shopify maintenance services include developing custom apps, updating existing applications, and integrating specialized features that give you a competitive advantage in your market.
Proactive Bug Detection & Resolution
Prevent issues before they impact your customers with our advanced Shopify support and maintenance services. We use automated monitoring tools and manual testing to identify potential problems, ensuring your Shopify store maintenance keeps your business running without interruption.
Shopify 2.0 Migration
We handle seamless transitions to Shopify 2.0, implement new features as they’re released, and ensure your store leverages the latest e-commerce innovations. Planning a platform switch? Explore our comprehensive Migrate to Shopify services for smooth transitions from any e-commerce platform.
Shopify Maintenance Partners
Support Team
Our Shopify developers bring years of e-commerce experience to every project. We stay current with industry trends, platform updates, and best practices to deliver Shopify support and maintenance services that drive real business results. Our team combines technical expertise with marketing insights to optimize both functionality and performance.
Easy to Approach
Our dedicated Shopify expert assistance will be available via various communication channels, ensuring that your issues are addressed promptly and efficiently. We understand that effective communication is important for a strong and enduring partnership, which is why we keep you informed every step of the way and prioritize even the smallest query.
Emergency Support
Our maintenance service provides continuous monitoring even during critical scenarios, guaranteeing optimal uptime for your business. Our dedicated support team is available round-the-clock to address any emergency concerns and offer 24/7 assistance to ensure the seamless functioning of your business operations.
Holiday Maintenance
Maximize your revenue during high-traffic periods with our specialized preparation services. Our Shopify store maintenance experts optimize your store for Black Friday, holiday seasons, and flash sales, ensuring your infrastructure can handle increased demand without performance degradation.
Rollover Hours
Get maximum value from your investment with our rollover hour system. Unused hours from your Shopify maintenance packages carry forward to the next billing cycle, giving you flexibility to handle varying workloads while maintaining cost efficiency.
How To Hire Our Shopify Maintenance Experts
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01.
Send us Your Requirements
Write to us about your Shopify support and maintenance requirements at hello@aureatelabs.com. Alternatively, you can use the contact form provided at the bottom of the page.
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02.
Requirement Analysis
Our team of experts conducts a thorough analysis of your requirements and suggests the best effective roadmap to maintain & support Shopify store.
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03.
Pick your Shopify support package
Then based on your requirements and our analysis, we share an estimated time to bring your store back in shape. You can then select the best package for your website.
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04.
Sign NDA & on- board team
To ensure the privacy and security of your Magento store, we begin our work by signing a non-disclosure agreement (NDA). Our team also undergoes a comprehensive onboarding process, allowing us to fully understand your store and requirements before commencing any work.
Switch Maintenance Packages Anytime
Adapt your service level as your business evolves. Our Shopify maintenance packages can be upgraded or downgraded monthly to match your changing needs, seasonal demands, and growth trajectory.
Industries we have served
You want to work with Shopify Maintenance experts who have already worked in your niche. Check out some of the industries we have worked in.
Wholesale & Retail
We have experience handling wholesale and retail B2C commerces. If you have one of these stores, our Shopify maintenance experience will give you a headstart.
Home Decor and Furniture
The home decor and furniture business demands regular theme and functionality updates. You also need stunning visuals for conversion and a lot more to it. Our Shopify support experts already have the edge if this is your industry.
Health & Beauty
Your health & beauty store may need performance tuning for faster web response. Healthcare users expect more speed than other industries. There is more healthcare nitty-gritty, too. We have had the experience of tuning healthcare businesses with our specialized Shopify site maintenance solutions.
Fashion
Fashion trend demands regular updates and the addition of products, category pages, and blog pages. As the store grows big, chances are high it will slow down and create duplicate pages. Our Shopify store maintenance experts have dealt with many such stores.
Shopify Maintenance Packages
- 30 Hours
- Quick Onboarding
- In-House Shopify Experts
- Priority Support
- Weekly Reporting
- Customer Success Manager
- Shared Resource Allocation
- 1 Month Validity
- Easy Renewal
- 50 Hours
- Quick Onboarding
- In-House Shopify Experts
- Priority Support
- Weekly Reporting
- Customer Success Manager
- Shared Resource Allocation
- 1 Month Validity
- Easy Renewal
- 100 Hours
- Quick Onboarding
- In-House Shopify Experts
- Priority Support
- Weekly Reporting
- Customer Success Manager
- Dedicated Resource Allocation
- 2 Months Validity
- Easy Renewal
The First 10 Hours on Us
Select any Shopify maintenance packages of your choice & experience risk-free Shopify maintenance services for the first 10 hours.
Best Shopify Web App Package For You
We offer flexible engagement models as we believe in delivering value for money to our clients & their specific needs. Our engagement approaches are crafted considering mutual interests in mind. What works for you works for us.
- Fixed Price Model
- Time and Material Model
- Dedicated Hiring Model
The fixed pricing model is the ideal option for projects with well-defined scope and needs. All project requirements are outlined from the start of the development process under this model. Small enterprises and medium-sized projects with limited or set budgets benefit the most from this arrangement. The project’s key objectives and deliverables are also pre-defined, in addition to the time and cost.
- The fixed model has a predetermined budget.
- Invoice and Payment is based on completed milestones.
- Client approval is required for scope changes to ensure the budget never exceeds.
- Low or no risk approach for service provider and customer because cost and deadline are set before the project begins.
- Step #1 Client’s Project Requirements
- Step #2 Requirements Analysis & Value Additions
- Step #3 Customer Feedback & Project Scope Finalization
- Step #4 We Propose Deliverables, Budget and Timeline
- Step #5 Project Approval & Onboarding
- Step #6 Project Delivery
What Client Say
Utsav Agarwal Fabric Pandit Private Limited
Björn Butz Trikot Rahmen, Germany
What is Shopify Maintenance?
Shopify maintenance is the process of constantly monitoring and upkeeping a Shopify store to ensure no bugs or errors hamper its performance or user experience. It involves a comprehensive backup of the store — including all the store data and design files — and a detailed examination of Shopify store issues.
The issues are then resolved while ensuring the least downtime possible. Shopify site maintenance is an ongoing process based on your requirements and budget, usually carried out monthly or yearly.
Shopify support experts review your website and look for bottlenecks in its code, themes, plugins, third-party apps, and other integrations. After error identification, they optimize your Shopify website for better performance, increased conversions, and higher revenue.
What are Shopify Maintenance and Support Services?
Shopify maintenance and support services are professional support and maintenance plans created by agencies and experts to help Shopify store owners upkeep their store performance. These are customized solutions specific to your website maintenance requirements.
As a store owner, you might not have the right internal expertise and optimization knowledge to look after your Shopify website. That’s where professional support and maintenance services come to your rescue.
The experts monitor, review and resolve issues in your Shopify website before they cause any significant damage. They also provide technical support to help you overcome website crashes and downtime.
What are The Key Benefits of Shopify Support and Maintenance Service?
The key benefits of Shopify support and maintenance services are keeping up minimum website downtime and maximum efficiency while optimizing its performance. Apart from these benefits, our shopify maintenance services also offer:
- Maximum support and maintenance for your Shopify store
- A dedicated website maintenance team with cross-domain experience by your side
- The right Shopify expertise to help you maintain your website
- Consistent website optimization for speed and performance
- Emergency response for issues that need immediate assistance
- Smooth Shopify 2.0 migration
- Shopify SEO to improve organic visibility and traffic
- Monthly monitoring and reporting of your Shopify website’s performance
- Maximum support and maintenance for your Shopify store
- A dedicated website maintenance team with cross-domain experience by your side
- The right Shopify expertise to help you maintain your website
- Consistent website optimization for speed and performance
- Emergency response for issues that need immediate assistance
- Smooth Shopify 2.0 migration
- Shopify SEO
- Monthly monitoring and reporting of your Shopify website's performance
What Services are Included in Shopify Website Maintenance?
The Shopify website maintenance services include comprehensive store evaluation, advanced performance optimization, security hardening, custom feature development, third-party integration management, automated backup systems, detailed analytics reporting, and strategic growth consulting.
We deliver complete Shopify support & Maintenance solutions that transform your store into a high-performing revenue engine.
Frequently Asked Questions
What type of website changes can I request?
You can request almost any type of website change you want. Our Shopify maintenance services cover changes in website theme, features, web design, layouts, content, graphics, and functionality, to name a few. If you want other changes not mentioned here, you can always discuss your custom requirements with us, and we will be happy to help.
What is the cost of Shopify maintenance and support services?
The cost of Shopify maintenance and support services depends on your support and maintenance requirements, from Shopify website support to Shopify Plus development. We design custom Shopify store maintenance plans to meet your store’s specific needs. Depending on how much time and money you are willing to invest in the project, you can also choose from our pre-designed Shopify maintenance packages. We also provide Shopify support services to help you with issues that need immediate assistance.
What about Shopify apps and feature updates?
Don’t worry about Shopify apps and feature updates, as our shopify website maintenance services cover all the required ones depending on your requirements. Whether it is custom plugin integration or existing features that need an upgrade — we cover it all.
Can you make custom theme updates and changes?
Yes, we can make custom theme updates and changes based on your version of a perfect Shopify website as part of our shopify site maintenance services. You can share your ideas or inspiration to help us understand what kind of theme you want your Shopify store to have. We are all in to give your website a personalized look following your vision.
What about performance monitoring?
We offer performance monitoring to keep track of your website’s performance during and after Shopify scheduled maintenance sessions. Our Shopify support agency is always ready to help you with any issues while observing your website and provide resolution then and there. We also share performance reports to keep you updated about your website’s status.
How much does a Shopify expert cost?
A Shopify expert can cost around $100 to $500, depending on their location and your project requirements. If you need basic store setup and management tasks to be done, you can hire Shopify experts for as low as $25/hour. But if your project is complex and requires long-term assistance, you might have to spend around $150/hour (and hiring a Shopify website maintenance services is recommended).
How do I contact a Shopify maintenance team?
You contact our Shopify maintenance expert via email or phone on its company website. Our Shopify maintenance team is reachable at hello@aureatelabs.com. You can also fill out the contact form at the bottom to get in touch.
Why is it important that my Shopify store is always up to date?
It is important that your Shopify store is always up to date because it protects your store from security threats and performance issues. While security breaches can cost you business and reputation, a poor or underperforming Shopify store will disappoint customers. No one wants to buy from a shady or slow-loading website. And you would definitely not want that for your Shopify business.
Do you include safety auditing and security upgrades?
Yes, we provide security updates, malware scanning, and regular monitoring in our shopify store maintenance and shopify support services. We scan your Shopify website for possible security risks and take measures to prevent the damage. If your website shows signs of weak security — that may invite breaches — we also offer security upgrades to bring your website back to safety.
How will you start the project for us?
We will start the project for you with a comprehensive Shopify website audit. Once we share the audit report with you, we will discuss your store support and maintenance plan in detail. Next, we will explain to you the required steps to be taken to keep your website up-to-date and high-performing. Finally, when we agree to the terms of the project, we start implementation and share monthly progress reports with you.
How to put Shopify store under maintenance?
You cannot directly put your Shopify store under maintenance as there isn’t a feature for it yet. But you can use the “Password Protection” feature of Shopify to inform your customers about your store’s maintenance mode and still keep your SEO rankings in place. Here’s how you enable a password and set up a Shopify site maintenance page for your customers.
1. Log in to your Shopify account and go to Online Store > Preferences.
2. Head over to the Password Protection area and check the box Enable Password.
3. Add a password different from your login password.
4. Write a message for your customers in the Message for your visitors’ section informing them about your site maintenance and that you will be back soon.
5. Click Save.
Connect Our Shopify Support & Maintenance Services Experts
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