Our Shopify Website Maintenance Services
Shopify Third-party Apps Integration
Our Shopify third-party service is an ideal solution when your store demands more advanced functionality. Our team of Shopify experts will seamlessly integrate your website with a range of third-party applications, including payment gateways, CRM systems, and Salesforce, among others
Shopify Theme Updates
Our Shopify theme update service is an ideal solution when you want to elevate your store’s appearance. Our experienced maintenance team can seamlessly integrate custom updates to your chosen theme, giving your online store a fresh appearance that resonates with your brand identity.
Shopify Performance Tuning
Our Shopify performance tuning service is an ideal solution to maximize your online sales potential. Our performance optimization experts turn your site into a blazing-fast and user-friendly store.
Shopify App Build / Update
Our Shopify App building service is an ideal solution when your Shopify store calls for tailored solutions such as customized apps. Our Shopify developers will work with you to create a tailored app that fits your unique requirements and enhances your store’s performance.
Bug Solving
Our Shopify Bug Fixes And Troubleshooting service is an ideal solution to quickly identify and resolve any issues that may be impacting your store’s performance. Our team of experienced Shopify experts will work tirelessly to ensure your store is running smoothly.
Migrate to OS 2.0
Our Shopify Migration to OS 2.0 service is an ideal solution to smoothly transition your legacy Shopify store theme to Shopify Online Store 2.0. Our team of seasoned experts will ensure minimal disruption to your store’s operations, guaranteeing a seamless and effortless upgrade to OS 2.0.
Shopify Maintenance Partners
Support Team
Our dedicated Shopify expert developers are set to take up any challenge impacting your business for marketing goals. Stay up-to-date with the business trends with our one-stop Shopify Maintenance services from Migration services, bug fixes & updates to app integration & more.
Easy to Approach
Our team of dedicated maintenance and support engineers will be available via various communication channels, ensuring that your issues are addressed promptly and efficiently. We understand that effective communication is important for a strong and enduring partnership, which is why we keep you informed every step of the way and prioritize even the smallest query.
Emergency Support
Our maintenance service provides continuous monitoring even during critical scenarios, guaranteeing optimal uptime for your business. Our dedicated support team is available round-the-clock to address any emergency concerns and offer 24/7 assistance to ensure the seamless functioning of your business operations.
Holiday Maintenance
Our Shopify Certified developers are on their toes to keep you ahead of the competition. Our experts provide personalized services tailored just for your store to deliver a swift user experience to your customers even during peak season.
Rollover Hours
Based on your purchased plan we offer you a rollover of unutilized hours to the next month so that you can be cost-efficient Using these rollover hours we can develop custom features, tweak your website or implement other changes to boost your conversion rates.
How To Hire Our Shopify Maintenance Experts
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01.
Send us Your Requirements
Write to us about your Shopify support and maintenance requirements at hello@aureatelabs.com.Alternatively, you can use the contact form provided at the bottom of the page.
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02.
Requirement Analysis
Our team of experts conducts a thorough analysis of your requirements and suggests the best effective roadmap to maintain & support Shopify store.
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03.
Pick your Shopify support package
Then based on your requirements and our analysis, we share an estimated time to bring your store back in shape. You can then select the best package for your website.
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04.
Sign NDA & on- board team
To ensure the privacy and security of your Magento store, we begin our work by signing a non-disclosure agreement (NDA). Our team also undergoes a comprehensive onboarding process, allowing us to fully understand your store and requirements before commencing any work.
Switch Maintenance Packages Anytime
You can upgrade or degrade the working hours depending on new requirements.
Industries we have served
You want to work with Shopify Maintenance experts who have already worked in your niche. Check out some of the industries we have worked in.
Wholesale & Retail
We have experience handling wholesale and retail B2C commerces. If you have one of these stores, our experience will give you a headstart.
Home Decor and Furniture
The home decor and furniture business demands regular theme and functionality updates. You also need stunning visuals for conversion and a lot more to it. Our Shopify support experts already have the edge if this is your industry.
Health & Beauty
Your health & beauty store may need performance tuning for faster web response. Healthcare users expect more speed than other industries. There is more healthcare nitty-gritty too. We have had the experience of tuning healthcare businesses.
Fashion
Fashion trend demands regular update and the addition of product, category pages, and blog pages. As the store grows big, chances are high it will slow down and create duplicate pages. Our Shopify services experts have dealt with many such stores.
Shopify Maintenance Package
- 30 Hours
- Quick Onboarding
- In-House Shopify Experts
- Priority Support
- Weekly Reporting
- Customer Success Manager
- Shared Resource Allocation
- 1 Month Validity
- Easy Renewal
- 50 Hours
- Quick Onboarding
- In-House Shopify Experts
- Priority Support
- Weekly Reporting
- Customer Success Manager
- Shared Resource Allocation
- 1 Month Validity
- Easy Renewal
- 100 Hours
- Quick Onboarding
- In-House Shopify Experts
- Priority Support
- Weekly Reporting
- Customer Success Manager
- Dedicated Resource Allocation
- 2 Months Validity
- Easy Renewal
The First 10 Hours on Us
Select any package of your choice & experience risk-free Shopify maintenance service for the first 10 hours.
Best Shopify Web App Package For You
We offer flexible engagement models as we believe in delivering value for money to our clients & their specific needs. Our engagement approaches are crafted considering mutual interests in mind. What works for you works for us.
- Fixed Price Model
- Time and Material Model
- Dedicated Hiring Model
The fixed pricing model is the ideal option for projects with well-defined scope and needs. All project requirements are outlined from the start of the development process under this model. Small enterprises and medium-sized projects with limited or set budgets benefit the most from this arrangement. The project’s key objectives and deliverables are also pre-defined, in addition to the time and cost.
- The fixed model has a predetermined budget.
- Invoice and Payment is based on completed milestones.
- Client approval is required for scope changes to ensure the budget never exceeds.
- Low or no risk approach for service provider and customer because cost and deadline are set before the project begins.
- Step #1 Client’s Project Requirements
- Step #2 Requirements Analysis & Value Additions
- Step #3 Customer Feedback & Project Scope Finalization
- Step #4 We Propose Deliverables, Budget and Timeline
- Step #5 Project Approval & Onboarding
- Step #6 Project Delivery
What Client Say
Utsav Agarwal Fabric Pandit Private Limited
Björn Butz Trikot Rahmen, Germany
What is Shopify Maintenance?
Shopify maintenance is the process of constantly monitoring and upkeeping a Shopify store to ensure no bugs or errors hamper its performance or user experience. It involves a comprehensive backup of the store — including all the store data and design files — and a detailed examination of Shopify store issues.
The issues are then resolved while ensuring the least downtime possible. Shopify site maintenance is an ongoing process based on your requirements and budget, usually carried out monthly or yearly.
Shopify experts review your website and look for bottlenecks in its code, themes, plugins, third-party apps, and other integrations. After error identification, they optimize your Shopify website for better performance, increased conversions, and higher revenue.
What is Shopify Maintenance and Support Services?
Shopify maintenance and support services are professional support and maintenance plans created by agencies and experts to help Shopify store owners upkeep their store performance. These are customized solutions specific to your website maintenance requirements.
As a store owner, you might not have the right internal expertise and optimization knowledge to look after your Shopify website. That’s where professional support and maintenance services come to your rescue.
The experts monitor, review and resolve issues in your Shopify website before they cause any significant damage. They also provide technical support to help you overcome website crashes and downtime.
What are The Key Benefits of Shopify Support and Maintenance Service?
The key benefits of Shopify support and maintenance services are keeping up minimum website downtime and maximum efficiency while optimizing its performance. Apart from these benefits, the service also offers:
- Maximum support and maintenance for your Shopify store
- A dedicated website maintenance team with cross-domain experience by your side
- The right Shopify expertise to help you maintain your website
- Consistent website optimization for speed and performance
- Emergency response for issues that need immediate assistance
- Smooth migration to Shopify 2.0
- Shopify SEO
- Monthly monitoring and reporting of your Shopify website's performance
What Services are Included in Shopify Website Maintenance?
The services included in Shopify website maintenance are website evaluation, Error identification and resolution, Code Review, Third-party integration support, Store updates, Migration support, Performance tuning, Malware scan and removal, Speed optimization, Emergency support, Monthly reporting and monitoring, Site backup, & Ongoing Shopify maintenance.
Frequently Asked Questions
What type of website changes can I request?
You can request almost any type of website change you want. Our Shopify maintenance services cover changes in website theme, features, web design, layouts, content, graphics, and functionality, to name a few. If you want other changes not mentioned here, you can always discuss your custom requirements with us, and we will be happy to help.
What is the cost of Shopify maintenance and support services?
The cost of Shopify maintenance and support services depends on your support and maintenance requirements. We design custom Shopify maintenance plans to meet your store’s specific needs. Depending on how much time and money you are willing to invest in the project, you can also choose from our pre-designed Shopify maintenance packages. We also provide Shopify priority support services to help you with issues that need immediate assistance.
What about Shopify apps and feature updates?
Don’t worry about Shopify apps and feature updates, as we cover all the required ones depending on your requirements. Whether it is custom plugin integration or existing features that need an upgrade — we cover it all.
Can you make custom theme updates and changes?
Yes, we can make custom theme updates and changes based on your version of a perfect Shopify website. You can share your ideas or inspiration to help us understand what kind of theme you want your Shopify store to have. We are all in to give your website a personalized look following your vision.
What about performance monitoring?
We offer performance monitoring to keep track of your website’s performance during and after Shopify scheduled maintenance sessions. Our maintenance team is always ready to help you with any issues while observing your website and provide resolution then and there. We also share performance reports to keep you updated about your website’s status.
How much does a Shopify expert cost?
A Shopify expert can cost around $100 to $500, depending on their location and your project requirements. If you need basic store setup and management tasks to be done, you can hire Shopify experts for as low as $25/hour. But if your project is complex and requires long-term assistance, you might have to spend around $150/hour.
How do I contact a Shopify maintenance team?
You contact our Shopify maintenance team via email or phone on its company website. Our Shopify maintenance team is reachable at hello@aureatelabs.com. You can also fill out the contact form at the bottom to get in touch.
Why is it important that my Shopify store is always up to date?
It is important that your Shopify store is always up to date because it protects your store from security threats and performance issues. While security breaches can cost you business and reputation, a poor Shopify store will disappoint customers. No one wants to buy from a shady or slow-loading website. And you would definitely not want that for your business.
Do you include safety auditing and security upgrades?
Yes, we include safety auditing and security upgrades in our Shopify store support and maintenance services. We scan your Shopify website for possible security risks and take measures to prevent the damage. If your website shows signs of weak security — that may invite breaches — we also offer security upgrades to bring your website back to safety.
How will you start the project for us?
We will start the project for you with a comprehensive Shopify website audit. Once we share the audit report with you, we will discuss your store support and maintenance plan in detail. Next, we will explain to you the required steps to be taken to keep your website up-to-date and high-performing. Finally, when we agree to the terms of the project, we start implementation and share monthly progress reports with you.
How do I put my Shopify in maintenance mode?
You cannot directly put your Shopify in maintenance mode as there isn’t a feature for it yet. But you can use the “Password Protection” feature of Shopify to inform your customers about your store’s maintenance mode and still keep your SEO rankings in place. Here’s how you enable a password and set up a Shopify maintenance page for your customers.
1. Log in to your Shopify account and go to Online Store > Preferences.
2. Head over to the Password Protection area and check the box Enable Password.
3. Add a password different from your login password.
4. Write a message for your customers in the Message for your visitors’ section informing them about your site maintenance and that you will be back soon.
5. Click Save.
Connect Our Shopify Support & Maintenance Services Experts
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