Shopify Maintenance Services

You can request almost any type of website change you want. Our Shopify maintenance services cover store configuration, changes in website theme, features, web design, layouts, content, graphics, and functionality, to name a few. If you want other changes not mentioned here, you can always discuss your custom requirements with us, and we will be happy to help.

The cost of Shopify maintenance and support services depends on your support and maintenance requirements, from Shopify website support to Shopify Plus development. We design custom Shopify store maintenance plans to meet your store’s specific needs. Depending on how much time and money you are willing to invest in the project, you can also choose from our Shopify maintenance packages. We also provide Shopify support services to help you with issues that need immediate assistance.

Don’t worry about Shopify apps and feature updates, as our Shopify maintenance services cover all the required ones depending on your requirements. Whether it is custom plugin integration or existing features that need an upgrade, we cover it all with ongoing support.

Yes, we can make custom theme updates and changes based on your version of a perfect Shopify website as part of our Shopify maintenance services. You can share your ideas or inspiration to help us understand what kind of theme you want your Shopify store to have. We are all in to give your website a personalized look following your vision.

Our regular website maintenance offers performance monitoring to keep track of your website’s performance during and after Shopify scheduled maintenance sessions. Our Shopify support agency is always ready to help you with any issues while observing your website and provide resolution then and there. We also share performance reports to keep you updated about your website’s status.

A Shopify expert can cost around $100 to $500, depending on their location and your project requirements. If you need basic store setup and management tasks to be done, you can hire Shopify developers for as low as $25/hour. But if your project is complex and requires long-term assistance, you might have to spend around $150/hour (and hiring a Shopify website maintenance service is recommended).

You contact our Shopify maintenance expert via email or phone. Our Shopify maintenance team is reachable at hello@aureatelabs.com. You can also fill out the contact form at the bottom to get in touch.

It is important that your Shopify store is always up to date because it protects your store from security threats and performance issues through regular maintenance. While security breaches can cost you business and reputation, a poor or underperforming Shopify store will disappoint customers and result in lost sales from potential customers.

Yes, we provide security updates, malware scanning, and regular monitoring in our Shopify store maintenance and Shopify support services. We scan your Shopify website for possible security vulnerabilities like malicious code or data breaches and take measures to protect sensitive customer data as well as prevent the damage.

We will start the project for you with a comprehensive Shopify website audit. Once we share the audit report with you, we will discuss your Shopify maintenance plan in detail. Next, we will explain to you the required steps to be taken to keep your website up-to-date and high-performing. Finally, when we agree to the terms of the project, we start implementation and share monthly progress reports with you.

You cannot directly put your Shopify store under maintenance as there isn’t a feature for it yet. But you can use the “Password Protection” feature of Shopify to inform your customers about your store’s maintenance mode and still keep your search engine rankings in place. Here’s how you enable a password and set up a Shopify site maintenance page for your customers.

1. Log in to your Shopify account and go to Online Store > Preferences.
2. Head over to the Password Protection area and check the box Enable Password.
3. Add a password different from your login password.
4. Write a message for your customers in the Message for your visitors’ section informing them about your site maintenance and that you will be back soon.
5. Click Save.

Proactive maintenance is essential for keeping your Shopify store running smoothly before problems occur. Unlike reactive approaches that address issues after they impact your business, our proactive strategy continuously monitors your store running smoothly. We identify potential technical issues, broken links, and performance bottlenecks before they affect your customers.

Technical issues can significantly impact your Shopify store performance and customer experience. Common problems include slow page load times, broken links that frustrate visitors, checkout errors, incompatible app conflicts, and outdated themes. Our Shopify team specializes in identifying and resolving these issues through comprehensive bug fixes and performance optimization.

Regular Shopify store maintenance should be performed monthly at minimum, though weekly check-ups are recommended for high-traffic stores. Proper maintenance includes performance monitoring, security updates, bug fixes, fixing broken links, and optimization of custom features. The frequency depends on your store’s complexity, traffic volume, and number of integrations. Our Shopify experts can assess your specific needs and recommend a maintenance schedule that keeps your Shopify store running smoothly while fitting your budget and business requirements.

We leverage various Shopify in built tools to optimize your Shopify store performance. These include Shopify Analytics for performance monitoring, the Online Store Speed report for identifying optimization opportunities, the built-in SEO features, inventory management systems, and security tools.

Regular bug fixes are essential for maintaining your Shopify store performance and preventing small issues from becoming major problems. Bugs can cause slow load times, checkout errors, display issues, and functionality failures that frustrate customers and reduce conversion rates. Our proactive maintenance approach identifies and resolves bugs quickly. This way, we ensure your Shopify store running smoothly at all times.