Top 10 Magento Support and Maintenance Companies

Developing a Magento website is just the beginning of your e-commerce journey.

While running your online store, you may face downtimes, security incidents, server clogs, and other problems. This is where you need reliable Magento support and maintenance services.

Implementing regular maintenance leads to minimal downtimes and enables a secure, high-performing site with a better user experience.

In this article, we’ll discuss some of the best Magento support and maintenance companies to help you achieve the above benefits.

10. Aureate Labs

Aureate Labs is one of the best support and maintenance service providers in the market that can help streamline your Magento website’s operations.

Aureate Labs has certified Magento experts available 24/7 to quickly resolve your issues. Their Magento maintenance team conducts a thorough site analysis and helps optimize site performance and uptime even during peak hours.

Key Maintenance Services

• If your online store faces some technical errors, Magento experts detect and troubleshoot the site’s underlying issues and bugs.
• Aureate Labs’ developers run security audits to find vulnerabilities and protect your site from cyberattacks.
• Their Magento 1 or 2 version upgrade is an ideal service that you can leverage for your eCommerce platform.
• You will get third-party extension services to automate your operations, and Aureate Labs is responsible for timely updates of these extensions.
• With periodic site performance optimizations, Aureate Labs helps improve your conversion rates and SEO.
• Aureate Labs comes with a theme upgrade service, allowing developers to analyze the site for compatibility with different themes.

Key Highlights

• Industries Served: Wholesale and retail, hospitality, health and beauty, and fashion
• Years in Business: 10+ years
• Team size: 60+

Established: 2014

Contact Details: 

• Addresses: 5th Floor, The Citadel, Opp. Star Bazar, Adajan, Surat, Gujarat 395009
• Email Address: hello@aureatelabs.com

Ratings: 4.9/5.0

9. Aheadworks

Aheadworks has helped many websites perform optimally and scale seamlessly with its exceptional Magento support and maintenance services. Their experienced team has got your back whether you need version updates, want to tackle downtime promptly, or improve site security.

Key Maintenance Services

• Magento experts maintain the health of your website by upgrading versions when there is a new release.
• Aheadworks runs SEO audits every week using SEO auditing tools and updates your site.
• Their team patches your security loopholes and secures your website from cyberattacks.
• With page speed insight tools, you can ensure a high-performing site and optimize your storefront.
• Aheadworks monitors your site and notifies you immediately if there is any issue in your store.
• They review server logs every month to fix visible issues.

Key Highlights

• Industries Served: Automobile, wholesale and retail, hospitality, health and beauty, and fashion
• Years in Business: 10+ years
• Team size: 51-200

Established: 2001

Contact Details: 

• Address: 12495 S Parkland Bay Trail, PARKLAND, FL, 33076
• Fill out the form and their support team will contact you

Ratings: 4.8/5.0

8. Clap Creative

Clapcreative is an expert in providing 24/7 Magento support and maintenance for your website, so it runs smoothly at all times. They recognize how important your online reputation is and the impacts of technical issues on user experience.

Their 4-step effective support and maintenance services help you transition quickly from problem to solution. These four steps are

• Listening to your issues
• Assessing the issues and finding the best solution 
• Problem resolution 
• Providing a detailed report on the issue and fixes 

Key Maintenance Services

• Clapcreative offers Magento installation, configuration, upgrades, migration, etc.
• They take care of security issues to enhance your website’s online security reputation.
• They help improve the organic position of your website with better SEO strategies. 
• Clapcreative fixes bugs promptly without affecting the website’s performance.
• You will get Magento version upgrades to stay up-to-date with the latest version. 
• They periodically update extensions to improve their functionality.
• They help prevent data loss with their automatic backup system.

Key Highlights

• Industries Served: Wholesale and retail, health and beauty, and fashion, web development company
• Years in Business: 7+ years
• Team size: 150+

Established: 2014

Contact Details: 

• Addresses: 149 Mcafee Court, Thousand Oaks, California, United States
• Email Address: info@clapcreative.com

Ratings: 4.9/5.0

7. BSS Commerce

BSS Commerce is a highly reputed Magento support and maintenance service provider. Their dedicated team analyzes your problems and resolves them quickly, improving user experience and conversion rates. This helps your site stand out from the crowd with top-notch integrity, performance, and functionality.

Key Maintenance Services

• BSS Commerce audits your overall site, ensures the code works well, and reviews for updates. 
• They troubleshoot your website, report the bugs, and fix them after your approval.
• You will get the latest version every time there is a new release. 
• Their team optimizes the functions and speed of your website by eliminating minor to serious risks. 
• BSS Commerce configures your server and recommends trusted providers in the market.
• They provide a budget plan and perform regular site monitoring
• They help elevate your website’s security, install and update extensions, test for vulnerability, and give technical advice. 

Key Highlights

• Industries Served: Wholesale and retail, health and beauty, and fashion, web development company
• Years in Business: 8+ years
• Team size: 100+

Established: 2012

Contact Details: 

• Address: Viwaseen Tower, Nam Tu Liem Dist., Hanoi, Vietnam
• Email Address: consultant@bsscommerce.com

Ratings: 5.0/5.0

6. Ignitiv

From 24/7 monitoring to fixing bugs quickly, Ignitiv’s Magento experts can provide you with reliable maintenance and support solutions. The company is known for providing a high quality of service, affordability, and faster resolving time.

Key Maintenance Services

• Ignitiv updates your website to the new version.
• They install, configure, and update the extensions.
• Their skilled team performs regular monitoring and ensures low downtimes and high performance.
• Ignitiv performs periodic SEO audits to improve online reach.
• They enhance security by installing security patches and scanning for vulnerabilities.

Key Highlights

• Industries Served: Wholesale and retail, health and beauty, and fashion, 
• Years in Business: 10+ years
• Team size: 51-200

Established: 2013

Contact Details: 

• Address: 10080 N Wolfe Rd, SW3 200, Cupertino, CA-95014
• Email Address: info@ignitiv.com

Ratings: Not mentioned

5. Rock Technolabs

Whether you are a small business or an enterprise, Rock Technolabs offers high-quality, 24/7 Magento maintenance and support services. They assign a project manager for every project for efficient workflow.

Key Maintenance Services

• Rock Technolabs troubleshoots your website issues and fixes them immediately. 
• Their teams perform regular security monitoring to prevent attacks. 
• Their developers conduct visual audits and manage catalog, integration, and navigation to improve site performance. 
• You will get updated themes, extensions, and Magento integration services for multiple applications.
• To increase page load speed, it checks for technical glitches and outdated code. 
• They migrate to the latest version of Magento automatically for security and performance. 

Key Highlights

• Industries Served: Wholesale and retail, Jewelry, coffee, beverage, health and beauty, and fashion
• Years in Business: 9+ years
• Team size: 80+

Established: 2010

Contact Details: 

• Address: 4th Floor Achalraj Building, Opp. Mayors Bungalows, Ellisbridge, Ahmedabad, Gujarat 380006
• Email Address: info@rocktechnolabs.com

Ratings: 4.9/5.0

4. Amasty

Amasty’s tech-savvy Magento experts ensure your website is up and running well all the time. They have completed 1300+ projects so far and supported over 1000 websites.

Key Maintenance Services

• Amasty tracks your server logs and monitors and eliminates the issues.
• When a new security update or Magento version is released, Amasty immediately installs them on your website.
• Amasty troubleshoots the internal issues and audits site SEO for better online reach.
• They offer on-demand customizations. 

Key Highlights

• Industries Served: Wholesale and retail, health and beauty, fashion, and web development 
• Years in Business: 15+ years
• Team size: 170+

Established: 2009

Contact Details: 

• Address: Afroditis, 25, Office 208, 1060, Nicosia, Cyprus Clarion Business Centre
• Fill out a form to request a call

Ratings: Not mentioned

3. Mageplaza

Turn your dream into reality by achieving higher conversions and increased site performance with Mageplaza’s Magento maintenance and support services. Their technical specialists, certified developers, and project management experts identify your problems and provide accurate, timely solutions. 

Key Maintenance Services

• They update Magento versions and install and configure Magento extensions. 
• Mageplaza audits your SEO and resolves the issues that affect your search ranking positions. 
• They install security patches on your website to seal security cracks. 
• Fix the bugs easily and ensure a healthy website with Mageplaza.
• Mageplaza monitors your website to discover issues and provide the best security solution. 

Key Highlights

• Industries Served: Wholesale and retail, automobile, printing, beauty, and more.
• Years in Business: 8+ years
• Team size: 80+

Established: 2014

Contact Details: 

• Address: 100 Church St, Manhattan, New York
• Fill out the form and wait for 1-2 days to get a call. 

Ratings: 4.8/5.0

2. Icecube Digital

Icecube Digital aims to offer 100% user satisfaction with its high-quality Magento maintenance and support services. Their dedicated team maintains, secures, and optimizes your Magento storefront.

Key Maintenance Services

• Icecube Digital examines your website regularly for issues and alignment with current standards. 
• They offer accurate, faster troubleshoots. 
• They install security patch-ups to secure your website from cyber threats. 
• As your store evolves,. Icecube Digital takes care of the upgrades and configures your extensions. 
• Their performance-tuning services focus on enhancing your site’s reliability and speed. 

Key Highlights

• Industries Served: Wholesale and retail, health and beauty, fashion, travel, jewelry, etc.
• Years in Business: 14+ years
• Team size: 11-50

Established: 2008

Contact Details: 

• Address: 208, Hiawatha Blvd, Lake Hiawatha, New Jersey, 07034, United States
• Email Address: hello@icecubedigital.com

Ratings: 5.0/5.0

1. Magenest

Magenest is a specialized Magento support and maintenance company that ensures your site is fully secured and backed up. It identifies your business requirements, builds strategies, creates an action plan, and conducts technical and server maintenance services. 

Key Maintenance Services

• Magenest takes care of Magento updates and extension updates to ensure your online store is patched for security patches and has new features. 
• Reduce your page load times by optimizing the website’s performance. 
• They audit your website for vulnerabilities and take necessary actions instantly.
• Magenest helps you update the product category, improve the quality of your blogs, and add new listings in your store. 
• Magenest reviews your overall SEO and builds better strategies to improve your site’s search engine rankings.

Key Highlights

• Industries Served: Wholesale and retail, health and beauty, fashion, etc.
• Years in Business: 9+ years
• Team size: 150+

Established: 2015

Contact Details: 

• Address: GP Invest Building, 170 De La Thanh, Dong Da, Hanoi, Vietnam 100000
• Email Address: sales@magenest.com

Ratings: 4.7/5.0

Tips to Choose the Best Magento Support and Maintenance Services for Your Magento Website

To choose the best Magento maintenance services for your Magento store, consider these tips:

• Understand your business needs by analyzing the current market, customer interests, price of products, and so on. 
• If your website is lacking in terms of SEO, speed, or performance, getting reliable support and maintenance services will be helpful.
• Decide what maintenance services you need to increase your performance based on your needs. 
• Set your budget by taking all expenses into account. 
• Search for available Magento support and maintenance companies in the market. Read customer reviews to shortlist them.
• Note down their expertise, evaluate their offerings, and take into account the cost. 
• Talk to their support teams to understand how they can help you optimize your website. 
• Examine how well they communicate and their transparency. 
• Choose the best Magento maintenance and support services by comparing the offerings, proven track record, trustworthiness, and cost.

Read more: 11 Best Magento Development Companies

Conclusion

Magento support and maintenance services are crucial for every e-commerce website. Wondering why???

Explore the reasons Why Merchants should consider Magento Support and Maintenance Services!

Getting a reliable, high-quality 24/7 service will help you speed up your site and enhance security, SEO, and user experience. Choose the best Magento support and maintenance provider from the above-listed companies based on their offerings, track record, reputation, and pricing.